If you have a question that is not addressed in our safety information, or have an inquiry in regards to a guest with a disability please contact:
Jen Knights, Manager - Adventure Bay Family Water Park
Phone:519-253-2300 x 2920
Jen Knights or another staff team member will reply to your inquiry within 2 business days.
Adventure Bay Family Water Park is a participatory water park with physically demanding activities where you are in charge of your own ride experience.
You should assess your physical capabilities and swimming skills before participating.
Take some time to observe an attraction and read any signage before you decide to ride.
Adventure Bay Family Water Park is committed to welcoming people with disabilities including those who are accompanied by a support person. If a support person accompanies a visiting person with a disability, staff will ensure that both persons are entitled to enter the premises together and that the person with a disability is not prevented from having access to the support person while on the premises.
- Adventure Bay has partnered with Access 2 Entertainment to offer support persons entering the water park free admission with an Access 2 Entertainment Card.
Accessibility Features and Assistive Devices Throughout the Building
Accessible Restrooms and Change Areas
Private Family/Group restrooms (including showers and changing areas) are located in the Family Change Room.
The Family Change Room offers a ceiling lift, adult-sized change tables, accessible washroom stalls, bathing and changing areas.
Accessible Pool Area and Attractions
Lines and Queuing